Dear Mr. Shultz,

Thought you should know that we just enjoyed another painless vehicle purchase! In 2001 we purchased a truck through the AAA Car Buying service. We recently decided it was time for a new vehicle. We contacted Paul Leeman, who expertly guided us through the process. We doubt that it could have been easier. Paul was especially helpful. He was professional, offered expertise in knowing a great deal about the types of vehicles available, and through it all he was so cheerful. He's a great ambassador for AAA. As long-time AAA members we are so grateful to be afforded this type of service. We hope the service will continue to be a part of AAA's services.

Donald and Caroline

Dear Koroun,

Thank you for the delicious cookies and recipe. It was a pleasure and hassle free experience buying our minivan through you. The van is very comfortable with plenty of room for us and the grandkids. From now on all our car purchases will be through AAA.

John and Barbara                                                                             

Brad,

Thanks so much for your assistance in buying a car. The whole process couldn't have been easier! I have passed along my experience with friends and family. Thanks again.

Dan

Dear Mr. Shultz,

I would like to take this opportunity to inform you of the exceptional service I recently received from Ed Bukoski, who recently arranged a lease on a 2008 Honda Accord for us. Ed obtained an outstanding deal for us with the entire process being totally painless in contrast with what one would expect when dealing for a new vehicle. Ed's friendliness, efficiency and professionalism were truly an exception to the rule, even to the point of personally delivering the new vehicle direct to our home. The AAA Car Buying service and Ed made for an extremely pleasant experience.

Robert

Maya,

Enjoyed the cookies and the car buying experience. I have highly recommended AAA as a must for anyone looking toward purchasing another auto, or wanting a no hassle purchase. Thanks.

John

Dear Mr. Shultz,

My husband and myself recently purchased a 2008 Toyota Avalon. We spent a considerable amount of time looking into our various options and concluded that Toyota offered the best choice. We contacted AAA Car Buying and reached Mr. Gerry Wilson. Mr. Wilson arranged for us to test drive four cars prior to our final selection. He provided a comprehensive servive allowing for our pressure free selection. He was always available, informative and accomodating. We have spoken to friends and relatives about this most helpful gentleman and service. Our thanks!

Mary and Alex

Ron,

You were able to do in a couple of days what I'd been trying to do for a month!  I guess it takes a PRO! 

Janet  

Dear Ron,

Thank you for all the help you gave us in finding our Buick LaCrosse. We are really happy with it and it drives and rides so well! It saved us a lot of work in locating a car! Thanks also for the delicious cookies! We would recommend this method of buying cars. You and AAA did a great job! Thanks again!

John and Donna 

Koroun,

Thanks so much for your efforts in assisting us in the purchase of our new Toyota. You made buying a car a refreshing experience instead of a tedious ritual that we have experienced in the past. Also thanks for the delicious cookies.

Bob and Betty

Dear Koroun,

Thank you for all your help buying our new Pilot. We love it! It is everything we were looking for and more! You made our car buying experience hassle-free and positive. Thank you again for all your hard work!

Robert and Michelle

Dear Koroun,

A million thanks to you for helping in the dreaded experience of buying a car. These two "senior citizens" had no idea as to how to go about it.

Thank you for your patience, understanding and expertise. We couldn't have done it without you.

Bobbie and Saul

Mr. Butler,

We wanted to extend our sincere appreciation for your tremendous effort in making our car buying experience such a memorable one.

The car is wonderful!

Rosemary and Terry

Thank you Koroun,

For assisting me with car selection and purchasing.

I also appreciate your expertise and caring manner...AAA is truly fortunate to have you on board.

Betty

Mr. Shultz,

We just bought our second car from Paul Leeman.  He's incredible.  Please don't ever let him leave.

Ken

Dear Joseph,

I wanted to share with you my latest experience with buying a car through your Car Buying department.  I recently became a AAA member and was reviewing the many services it provides.  Like many others, I was amazed at all the different services that come with becoming a AAA member.  Since I was in the market of locating a new car I thought I would try out the Car Buying service that was offered. 

Over the years I have bought and sold many cars and have become tired of the tremendous hassle it is. Seeing that I might avoid all this, I thought I would try the Car Buying service that was being offered. I was hoping that it might eliminate most if not all the headaches I had experienced in the past. To be honest with you I did not have high expectations but thought I would at least explore what was being offered.  After meeting with your representative, Paul Leeman, I had a higher expectation that something just might work out.  I am glad to report that within one week I am now a true believer in your service and will recommend to all my friends that this is the only way to go.  What once was an experience that felt like going to the dentist, is now one I will gladly do again.  Not only did we get the car we wanted at a price that was more than fair, we were able to meet with your insurance department and discover that they could save almost as much as the cost of my monthly car payments. Like any business it is the people that make the difference, and in this case Paul Leeman was an all star. 

Sincerely,

Jay

Mr. Shultz,

Recently I bought a 2008 Honda CRV through AAA and Paul Leeman. It
was the most pleasant experience regarding buying a car I have ever had-!!
AAA and Paul Leeman are second to none, especially Paul. He was all the positives that one would want in buying a car and absolutely none of the negatives. You certainly have a winner in him and I hope you plan on keeping him.

I have referred people I know who may be in the car market, either buying or leasing, to him and hope they have the same experience I did.

Sincerely,

Mack Stanley

Paul,

Thanks for making our van buying so stress free and being so helpful. We are telling all our friends that this is the way to go.

Jerry and Judy

Mr. Shultz:

I am writing to tell you of the excellent care I received while purchasing a car through the AAA Auto Buying service. I have been a AAA member since 1991 but had only heard of this service in passing. When my car recently broke down, I determined that it was finally time to purchase a new vehicle. I was at the mercy of a rental car and had very little time to make a decision. The thought of going to a car lot was more than I could handle. I began doing my research, and I reviewed the cars available on the AAA website. I phoned AAA and spoke with Mr. Paul Leeman. He was both helpful and professional. His knowledge put me at ease immediately. In no time at all, he helped me to narrow down two cars within my price range and specifications. The entire process went so smoothly that I am still amazed. Mr. Leeman handled everything with great expertise. The service that AAA provides is something that everyone should experience. I am now a proud owner of a new car!

Thank you for leading such a wonderful AAA program.

Rodlyn

Mr Shultz,

I just got my new car today with the help of Paul Leeman in the P. V. office. He did a wonderful job and everything went great.  The entire process could not have gone any smoother. I have already started recommending AAA Car Buying Service.  

Eli

Dear Mr. Shultz:

I was suddenly in the market to purchase a larger used car due to the birth of my son and decided to utilize AAA Car Buying services as featured in the highroads magazine. I was assisted by consultant Mr. Paul Leeman in Phoenix AZ.   I was skeptical of this service at first assuming there would be some sort of additional expense or kick back that would hinder my chances for a great deal. To my surprise not only was that fear put to rest but I received a new 08 Nissan Xterra.    I appreciated Mr. Leeman's quick and speedy response to my needs.   Including handling the trade in of my 03 Infiniti G35.   This was very important to me as I had no time to run from Dealership to Dealership haggling and negotiating. I needed a larger car ASAP and he did just that for me in less than 3 days. I am very satisfied with his speedy professionalism, helpfulness and ease of the entire experience.  I literally brought my old car to his office, signed a few papers and was back at work in my new truck in less than 30 mins.  I have recommended him to everyone for their next car purchases.

Anonymous

Dear Michael,

Thank you for making my car purchase so pleasant. If there was anything complex about it it's all th bells and whistles on the new car and only because I've been driving a 22 year old car. Kind of like going from a donkey to a race horse!

Meeting you was also apleasure. Thank you for making this so easy...Also thanks for the cookies!

Ruth

To:Management of AAA Car Buying

Though we had heard ads of AAA Car Buying on the Prescott radio station, we were somewhat skeptical and fearful as we approached Mike in the Sun City West office.

We are now the owners of a Honda Civic which we like very much and we are very happy we made the decision to go this route.

Mike put us at ease with his manner and apparent knowledge of cars and the car business. He took time to listen to our thoughts on what we wanted for our usage and financial resources. He took the time to research various models we were thinking about and he talked in terms we understood. He arranged to get the value of the car we had and was back to us promptly with that information. We were impressed with the way he kept in touch with us on when we could expect the Civic to be here for a test drive.

The paperwork at closing was done very quickly with good explanation of what we were signing. Mike's organization was responsible for that.

A very pleasant and happy experience.

Bill and Ann

Dear Ed,

We appreciate your diligence and special talent in helping us acquire our beautiful 2009 Murano!

Thanks so much!

Happy customers,

Norm and MaryAnn

Dear Ed,

Thank you so much for all your help in my recent effort to buy a car. You've been a very patient man.

Specifically, I want to thank you for today-"going the extra mile" and leading us through the process of window tinting. Jack and I both appreciate your kindness in driving us to the mall while this was being done. We could see how much time that process took and how much it involved you but the outcome was beautiful. It looks great-I love my car.

That along with those yummy cookies have made my day.

Thanks again,

Dolores

HI Ed.

My family says thanks for the cookies! Arielle loves the car. It does everything hoped for. Easy to drive, smooth & economical. The A/C works very well too. I got her a GARMIN GPS that talks to her turn by turn so she is not lost, it's terrific. Fits right into a holder near the shifter so it doesn't block her windshield vision. If I am able to refer anyone to you, I certainly will! The service and ease of buying was well worth it!

Sincerely,

Mark

Eddie K,

Thanks again for your assistance in my car buying! Sorry we were such a pain. Looking forward to working with you again. You actually make buying a car fun!

Eddie,

Mike and I just wanted to say thank you for all of your hard work in the purchase of our new 2009 Corolla. We love it! AAA Car Buying Rocks!

Thanks again,

Pat and Mike

Hi Maya,

Thank you for the cookies. They arrived today and I have sampled them; very good. Thank you for your assistance.  I have told my friends about your service. Best wishes.

Mike

Dear Mr. Shultz:

Today I finalized the purchase of a Hyundai – Tucson.

All cars I owned, I sort of inherited and the most I ever paid for a car was $500. Needless to say, I was totally at loss of where to start and what to do.

I remembered that AAA had a car purchasing facility so I contacted you.

I must say that Gerry Wilson was my "salvation". He was patient with me, totally stressed and somewhat hysterical as I was. He calmed me. He showed me the car (and I fell in love), arranged for the financing where it was needed, and was there with helpful suggestions. Mainly, he calmed me down and told me that "all would be OK". I cannot tell you how grateful I am to Gerry.

I hope this letter finds its way into Gerry’s personnel file. Employees who go out of their way to make a purchase less stressful and even pleasurable, I hope get recognized and perhaps even rewarded.

Anyhow, my unending thanks to Gerry Wilson.

Sincerely,

Irene

As a single woman, I dreaded the thought of having to buy a car.  Fortunately for me, I remembered my brother-in-law telling me of his positive experience buying a car through AAA.  I called the local office and am so happy I met and worked with Gerry Wilson.   Gerry could not do enough for me.  Not only did he find, and I bought, the exact car I wanted, he gave me excellent advice on several issues related to my new car and, I believe, saved me a lot on money.   It was so nice to work with someone I felt I could trust and someone I believed was working in my best interest.    I have already told many of my friends about my positively "painless" experience buying a car though AAA and encouraged them to do the same when they need to buy or lease a vehicle.   Thank you for providing this service and thank for hiring Gerry Wilson.  He was a pleasure to work with and I am so grateful he was there for me.    

Susan

Eddie,

Thanks for your help with our vehicle purchase. We are very pleased with the car and the service.

(The cookies are great too)

Ron and Karen

Brad,

Thank you so much for all your help with getting me my truck! I will highly recommend you to all. I thank you, the dogs thank you and so does Hammie my potbellied pig.

Jackie

Mr. Shultz,

I bought a Toyota RAV4 throught the AAA car buying program at the end of August and just wanted to follow-up with you to let you know how pleased I have been with the process and Gerry Wilson's professionalism. I was dreading having to buy a car and deal with dealerships but this was actually enjoyable and efficient. I am very pleased with my car and Gerry's follow-up to be sure I was satisfied. I have also encouraged other friends to consider this service when they decide to buy.

Just wanted to say thanks for such a great service!

Sincerely,

Jackie

I recently bought a 2009 Camry through the AAA Car Buying Service in Chandler and am absolutely thrilled with my experience. I doubt many people can say that their car buying experience was a pleasure but that is because they have not worked with the fabulous Eddie K! Eddie's low-key approach took all the stress from the process. I told him what I wanted, he found it and at a better price than I could have found on my own. He even helped me find great financing. He did everything. I am lucky to have found him and AAA is lucky to have him represent their company. Kudos, Eddie K!

Anne

Dear Mr. Bukoski,

My thanks for the tim of cookies you sent me after buying my truck through you. Actually I should be thanking you for the easiest, most pleasant auto purchase experience I have ever had. It is actually the first time I can say that buying an auto was a great experience. Every part of the transaction was no haggle and no work on my part. It could not have been easier.

Dennis

Mr. Shultz

I want to extend my gratitude and appreciation to Maya Schacht in AAA Car Buying at the AAA Tucson office.

I bought a 2009 Toyota Camry in October, 2008, with her help. Although this is hard to believe, given my previous car-buying experiences, it was painless. She was knowledgeable, professional and warm and led me step-by-step through the process of trading in an older Camry, getting exactly the new one I wanted and arranging all of the paperwork for trade-in, purchase, financing, insurance, registration, etc.. All of this was accomplished without a misstep and in a very short period of time. I usually spend more time haggling than it took to go through the whole process with no unpleasantness with Maya.

I just wanted to let you know that Maya Schacht made car buying from AAA a pleasure. I will never do it the old way again.

Douglas