GETTING
AWAY
MISS MALSY ON TAXI TIPS
On the way to the airport, our taxi driver
repeatedly flipped off other cars. Although
his aggression wasn't directed toward us, we
tipped less than 15 percent. Was this unfair?
Whoa! Hit the brakes and put it in reverse.
You're feeling guilty for not handing
this finger-crazy cabbie more cash? I know a
few gum-smacking, back-talking waitresses may
pour coffee in my lap for this public service
announcement, but apparently it’s needed: Tips
should reward good service. Not rude gestures.
What constitutes “good” taxi service worthy of
a 15 percent tip (the government standard for
cab rides)? “Getting you from point A to point
B, safely and in a clean vehicle,” says Al LaGasse,
CEO of the Taxicab, Limousine & Paratransit
Association. Unfortunately, “safely” doesn’t
sound like your cabbie's S-word of choice. Sure,
he wasn't flipping the bird in your direction,
but by hurling his “You talkin’ to me?!” anger
at other cars, he’s not only dangerously distracting
himself and other drivers, but in an era of hair-trigger
road rage, potentially putting you in harm’s
path.
Not only would I call that reason enough to tip
low, I’d go a step further and call the cab company
to complain. Agrees LaGasse, “There’s objectionable
behavior and there’s superior behavior. Both
are worth reporting.” Luckily the two types are
easy to distinguish: A superior cabbie extends
his hand; an objectionable cabbie extends his
finger.
– Kristina Malsberger
Have a travel etiquette question? Send it to Miss Malsy at highroads@arizona.aaa.com.