Branch Office Mgr

AAA is a trusted companion to over 750,000 members in Arizona in automotive assistance, travel, insurance, and financial services. Join AAA Arizona’s team and build on our 80+ year history of success. You’ll find that we offer an ideal combination of stability, challenge and rewards. We offer a competitive salary, comprehensive benefits and opportunities with a respected organization.

Job Title:	Branch Office Manager
Division/Department:	Administration
Reports to:	Regional Sales and Service Manager
Location:	3144 N. 7th Avenue, Phoenix, AZ 85013
Responsibilities:	AAA Arizona is looking for an experienced Branch Office Manager who is responsible for managing all aspects of our Member Branch office, including customer service, sales, and the facility. Position serves as primary contact to service members in the store environment providing information, sales and service connected with domestic and international travel. Cross-sells and up sells memberships and various travel-related products. Responsible for meeting or exceeding sales goals and ensuring members are totally satisfied. Directly supervises Travel Agents, Auto Travel Counselors and Member Concierge. Indirectly supervises Insurance Agents. The Branch Office Manager is responsible for overall operation of branch including measuring business trends, maximizing sales/profitability by developing staff, controlling expenses, shortages and all aspects of merchandising, inventory control and cash management. They are responsible for overall financial performance of the Store including, the attainment of membership, insurance, travel and earnings from operations targets.
Requirements:	We are looking for professional candidates with… Must have a minimum of three years' travel sales management experience in a high-pressure, fast-paced, multi-task work environment. Proven success in team building and sales development. Bachelor's degree from a four-year college or university; two to four years’ related experience and/or training; or equivalent combination of education and experience. Working knowledge of Windows-based computer applications and industry CRS.
Work Schedule:	M-F 8am-6pm, Some Saturdays from 9am - 1pm
Exemption Status:	Exempt
Posting Date:	6/16/08
Important Notes:	Background checks and drug testing are required.

For consideration, please choose from the following options to submit your resume and cover letter. Please be sure to state the specific position for which you are applying. Resumes are accepted for open positions only.