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Job Title:

Insurance Field Sales Supervisor

Division/Department:
Insurance
Reports to:
Regional Insurance Sales Manager
Location:

3144 N. 7th Ave., Phoenix, AZ 85013

Responsibilities:   

 

AAA Arizona is looking for an Insurance Supervisor to supervise the day-to-day functions of designated branch insurance sales agents, working with them to ensure that they are monitored, coached, developed and managed in a manner that will enable the agents to be come successful in every aspect of their job.

Responsibilities include:

  • Accountability for front line supervision and coaching of designated branch insurance sales agents to ensure sales, quality and cross-sell objectives are met or exceeded.
  • Monitoring side-by-side customer interaction, live phone prospecting and recorded calls to evaluate individual and team performance.
  • Providing sales agents with constructive feedback in a timely manner.
  • Coaching agents directly to improve agent sales skill, cross-sale/referral opportunities, work approach and time management skills to achieve sales targets.
  • Working with sales agents to build work plans designed to increase accountability, prospecting activities and ultimately sales results.
  • Monitor and manage agent attendance and compliance with agency and insurance company guidelines.
  • Assisting in planning operational goals and objectives.
  • Researching, analyzing and recommending process improvements and revisions to policies and procedures to enhance business operations
  • Maintaining knowledge of all insurance products, agency guidelines and state insurance laws/regulations.
  • Working with designated team on career development and advancement opporutnities
  • Participating in the recruitment and selection of insurance sales agents

 

 

Requirements:

We are looking for professional candidates with…

 

  • Minimum of 5 years’ insurance sales experience.
  • 2-3 years’ sales supervisory experience preferred.
  • College Degree or equivalent work experience
  • Current State of Arizona P&C Insurance License
  • Successful track record of sales leadership; team building and motivational techniques
  • Ability to Supervise the work of others; including coaching, mentoring and motivating employees/peers to successfully meet objectives and goals
  • Ability to communicate effectively with others
  • Ability to demonstrate success developing sales work/development plans to grow agent performance
  • Experience with progressive discipline  
  • Ability to work extended/irregular hours to include weekends/holidays
  • Ability to drive to various branch office locations using own vehicle.
  • Must obtain AAA Arizona Membership Expert certification upon hire. Annual re-certification is required.

 

Work Schedule:

Monday - Friday, 8am - 5pm

Some weekend or evening hours

Exemption Status:
Exempt
Posting Date:
June 09 , 2009
Important Notes:
Background checks, credit checks and drug testing are required.
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Submit your resume
For consideration, please choose from the following options to submit your resume and cover letter.  Please be sure to state the specific position for which you are applying. 

By Email:
jobs@arizona.aaa.com

By Fax:
If you don't have a resume, fax us this application to Human Resources at (602) 234-1327

By mail:
AAA Arizona, Human Resources 3144 N. 7th Avenue
Phoenix, AZ  85013.

AAA Arizona is an Equal Opportunity Employer M/F/D/V

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